Privacy Policy

1. Information We Collect

• Account & order details: name, email, phone number, shipping address, and order history.
• Payment information: processed securely by our payment partners — we do not store your card or UPI details.
• Usage data: pages visited, products viewed, and device/browser information, collected via cookies and analytics.

2. How We Use Your Information

We use your information to process and deliver orders, provide customer support, send order updates, improve our website and product range, and — with your consent — send marketing emails and offers. You can unsubscribe from marketing emails at any time.

3. Cookies

We use cookies to keep your cart, remember your preferences, and understand how the site is used. You can disable cookies in your browser settings, though some features may not work as intended.

4. Sharing of Information

We share your information only with trusted service providers — payment gateways, courier partners, and analytics tools — solely to fulfil orders and operate the site. We do not sell your personal data to third parties.

5. Data Security

We use industry-standard measures to protect your data, including encrypted checkout and restricted access to customer information. No method of transmission over the internet is 100% secure, but we work to protect your information at every step.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at privacy@aurajewels.in.

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

8. Contact Us

For any privacy-related questions, reach us at privacy@aurajewels.in or via our Contact page.